سياسة ملفات تعريف الارتباط

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit the Rentex platform. They allow our website to recognize your device and remember certain information about your visit, such as your preferred language and login status. Cookies are widely used across the internet to make websites function efficiently and to provide useful information to website operators.

Rentex uses cookies to enhance your experience on our car rental management platform. We use cookies for the following purposes:

• Essential cookies to ensure core platform functionality and security
• Analytics cookies to understand how users interact with our platform and identify areas for improvement
• Preference cookies to remember your settings such as language, theme, and display preferences

We use different types of cookies on the Rentex platform, categorized by their duration and origin:

• Session cookies: Temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate the platform.
• Persistent cookies: Cookies that remain on your device for a set period or until you manually delete them. They help us remember your preferences across visits.
• First-party cookies: Cookies set directly by Rentex to support platform functionality and your user experience.
• Third-party cookies: Cookies set by external services we integrate with, such as analytics providers and payment processors.

Essential cookies are required for the Rentex platform to function properly. Without these cookies, core features such as account access and secure transactions would not be available. These cookies cannot be disabled.

• Authentication cookies to keep you logged in securely during your session
• Security cookies to protect against cross-site request forgery (CSRF) and other threats
• Session management cookies to maintain your active session state across the platform
• Load balancing cookies to ensure optimal server performance and response times

Analytics cookies help us understand how visitors use the Rentex platform. The information collected is used to improve our services, optimize performance, and enhance the overall user experience.

• Usage pattern tracking to understand which features are most popular among fleet managers
• Performance monitoring to identify and resolve technical issues quickly
• Page visit statistics to help us improve navigation and content organization
• Error reporting to detect and fix problems that affect your experience

Preference cookies allow the Rentex platform to remember choices you have made and provide a more personalized experience. These cookies enhance your usability but are not strictly necessary for the platform to function.

• Language preferences to display the platform in Arabic or English based on your selection
• Theme settings to remember your preferred visual appearance
• Display preferences such as dashboard layout, table sorting, and pagination settings
• Regional settings including date format, currency display, and timezone

Some cookies on the Rentex platform are placed by third-party services that we use to provide and improve our services. These third parties have their own privacy and cookie policies, which we encourage you to review.

• Payment processors: Cookies set by our payment gateway partners to facilitate secure transactions in Saudi Riyals
• Analytics providers: Cookies used to collect anonymized usage data to help us improve the platform
• Content delivery networks: Cookies that help deliver platform assets quickly and reliably across Saudi Arabia and the region

You have the right to control and manage cookies on your device. Most web browsers allow you to manage cookie preferences through their settings. Please note that disabling certain cookies may affect the functionality of the Rentex platform.

• Browser settings: You can configure your browser to block or delete cookies. Refer to your browser's help documentation for instructions.
• Selective blocking: You may choose to block third-party cookies while allowing first-party cookies required for platform functionality.
• Cookie clearing: You can delete all existing cookies from your browser at any time through your browser settings.
• Please be aware that blocking essential cookies will prevent you from logging in and using core features of the Rentex platform.

The duration for which cookies remain on your device depends on the type of cookie:

• Session cookies are automatically deleted when you close your browser
• Authentication cookies expire after 30 days of inactivity or when you log out
• Preference cookies are retained for up to 12 months to maintain your settings across visits
• Analytics cookies are retained for up to 24 months in accordance with our data retention practices

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements, including updates to comply with the Saudi Personal Data Protection Law (PDPL). When we make significant changes, we will notify you by posting a prominent notice on our platform or by sending you an email notification. We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have any questions about this Cookie Policy or how we use cookies on the Rentex platform, please do not hesitate to contact us: